Workforce Challenges are profoundly impacting patient care and hospital finances.
Healthcare staff are passionate and dedicated people who chose this vocation because they care deeply about others. If anything, the pandemic made us realise how much we rely on these individuals.
These very people are burning out, throwing in the towel, and feeling invisible under the mounting pressures of work and cost of living.
Complaints, media scrutiny and negative reviews dominate the narrative with unintended consequences.
This bias misrepresents the reality of care and impacts reputation, and it is all too easy for staff to feel that their efforts go unnoticed and make no difference.
For every complaint, there are countless positive care experiences — moments that can mean everything to patients and their families.
“The significant majority of patient encounters are positive and patients are grateful for the care they receive but we don’t focus on capturing and sharing that gratitude and positivity with our health care professional teams” – Richard Jenkins, Chief Medical Officer, PwC
Patients and their families want a simple and convenient way to express their appreciation.
The relationship between staff morale and patient care is symbiotic.
Praise and social approval have proven to be critical factors in staff motivation and purpose. BIMPONG et al 2019
There is no recognition more powerful than that of patients.
HUMAN by ShareGratitude unlocks an untapped source of motivation and meaning.
It transforms this existing goodwill into a consistent, system-wide driver of morale, retention, and care quality.
What has been missing is a pragmatic, everyday solution that captures what truly matters.
How it Works...
