
In today’s high-pressure healthcare environment, verbal recognition is simply not enough. New evidence shows that small, tangible tokens of appreciation, like coffee vouchers, can significantly amplify the impact of a patient’s gratitude on staff morale, retention, and well-being.
Programmes like HUMAN by ShareGratitude introduce this through a powerful multi-phase model: By embedding this, hospitals can transform fleeting thanks into lasting motivation.
Explore why token gifts matter, how they work, and the growing evidence behind their emotional and operational impact:
Sarah Hughes, CCO & CNIO | RN
AUTHOR
Sarah Hughes
National Nurse Leader |CCO & CNIO | RN
NurseFusion