Child Safety Standards Policy

At ShareGratitude, we are deeply committed to maintaining a safe and secure environment for all users, especially children. We do not tolerate any form of child sexual abuse or exploitation (CSAE) and have implemented comprehensive safeguards to prevent, detect, and respond to any such content or behaviour on our platform.

1. Zero Tolerance Policy

We strictly prohibit any content or activity that exploits or endangers children, including:

Child sexual abuse material (CSAM)
Sexualisation of minors
Grooming or solicitation of minors
Any behaviour that may expose children to sexual predators or inappropriate content

Any such content will be promptly removed, and appropriate action will be taken, including account suspension or termination and reporting to relevant authorities, such as the National Center for Missing & Exploited Children (NCMEC) or local law enforcement.

2. Content Monitoring and Moderation

Our platform uses a combination of automated tools and human moderation to:

Detect and block abusive content
Review flagged material and user reports
Remove content that violates child safety standards

We also use industry-standard tools (e.g. Google CSAI Match, Microsoft PhotoDNA) where applicable to identify known CSAM.

3. Reporting and Response Mechanisms

Users can report any content or behaviour that appears to violate our child safety standards. Reports are prioritised and handled by a trained safety team.

To report a concern, users can [describe how they can report: through the app, via email, or a form].

We work with relevant authorities and organisations as needed to respond to CSAE cases.

4. Age-Appropriate Design

Our app is designed to be appropriate for its intended age group:

We do not target children under the age of 13 unless the app is part of a designated Designed for Families program.
We enforce age gating where applicable.

We do not collect personal information from children without verified parental consent.

5. Staff Training and Internal Policy

Our team receives regular training on identifying and responding to CSAE risks. We maintain an internal child safety policy that aligns with Google Play’s Developer Programme Policies and international child protection standards.

6. Cooperation with Law Enforcement

We cooperate fully with law enforcement agencies and child protection organisations. When CSAE content is identified, we preserve evidence as required and provide relevant data to assist investigations, in compliance with legal obligations and privacy laws.

Effective Date: 13/05/2025

For any questions or concerns regarding your privacy, please contact:

Samaya Francis
gratitude@sharegratitude.com